Case Studies

Case Studies

Corona (CA) Police Department

Location: Corona, CA | Agency Size: 162
With the myriad encounters law enforcement officers have with the public each year, citizen complaints and questions about use of force are essentially guarante View Case Study

Grants Pass (OR) Department of Public Safety

Location: Grants Pass, OR | Agency Size: 99
The Grants Pass Department of Public Safety is a combined police/fire agency, with 57 officers and 42 firefighters protecting 34,500 people about 250 miles so View Case Study

Midland (MI) Police Department

Location: Midland, MI | Agency Size: 48
Located in the Great Lakes Bay region of Central Michigan, the Midland Police Department employs 48 sworn officers who protect 42,000 citizens over a 36-squar View Case Study

Bonners Ferry (ID) Police Department

Location: Bonners Ferry, ID | Agency Size: 7
Located in the Idaho Panhandle, just across the Canadian border, Bonners Ferry, Idaho, is a small community of a few thousand people. The Bonners Ferry Police View Case Study

Vigo County (IN) Sheriff's Office

Location: Vigo County, IN | Agency Size: 40
Located on the western border of Indiana, the Vigo County Sheriff’s Office protects a population of nearly 108,000 with 40 sworn officers and a jail facility View Case Study

Fullerton (CA) Police Department

Location: Fullerton, CA | Agency Size: 150
Located in northern Orange County, Calif., the Fullerton Police Department employs 150 sworn officers and 70 civilian employees who respond to about 50,000 call View Case Study

Carson City (NV) Sheriff’s Office

Location: Carson City, NV | Agency Size: 98
One of the first departments in Nevada to implement Lexipol, the Carson City Sheriff’s Office (CCSO) protects Nevada’s capital city with 98 sworn members an View Case Study

Cumberland County (PA) Sheriff’s Office

Location: Cumberland County, PA | Agency Size: 35
Sergeant Bryan Ward had never really been a “policy guy”—his background was in tactics and training. But in his 17 years at the Cumberland County (PA) She View Case Study

Weber County (UT) Sheriff's Office

Location: Weber County, UT | Agency Size: 70
Led by Sheriff Terry Thompson, the Weber County Sheriff’s Office (WCSO) protects 235,000 residents over an area of 660 square miles in northern Utah. The WCSO View Case Study

Morgan County (UT) Sheriff’s Office

Location: Morgan County, UT | Agency Size: 11
Like many small agencies, the Morgan County Sheriff’s Office (MCSO) struggled to keep up with the extensive task of managing policy content and related traini View Case Study

White County (TN) Sheriff’s Office

Location: White County, TN | Agency Size: 35
The White County Sheriff’s Office (WCSO) protects a 379-square mile area about 90 minutes due north of Chattanooga. The 35-sworn-member agency became a Lexipo View Case Study

Hiawatha (KS) Police Department

Location: Hiawatha, KS | Agency Size: 11
The Hiawatha (KS) Police Department (HPD) serves approximately 3,200 people in the northeast part of the state, about 90 minutes from Kansas City. The departmen View Case Study

Yakima (WA) Police Department

Location: Yakima, WA | Agency Size: 150
The 150 sworn officers of the Yakima (WA) Police Department (YPD) respond to approximately 60,000 calls for service each year, generating 25,000 criminal cases. View Case Study

The Village of Hunting Valley (OH) Police Department

Location: Village of Hunting Valley, OH | Agency Size: 14
The Village of Hunting Valley Police Department, a southeastern suburb of Cleveland, OH, has 10 full-time and four part-time officers who, in addition to their View Case Study

Surry County (NC) Sheriff’s Office

Location: Surry County, NC | Agency Size: 62
With 62 sworn officers, the Surry County (NC) Sheriff’s Office is located in the northwestern part of the state, just across the border from Virginia, and pro View Case Study

Storey County (NV) Sheriff’s Office

Location: Storey County, NV | Agency Size: 23
Q&A with Sheriff Gerald Antinoro It is the mission of the Storey County Sheriff’s Office’s 23 deputies (all but three are sworn) to serve the residen View Case Study

Simi Valley (CA) Police Department

Location: Simi Valley, CA | Agency Size: 125
Q&A with Deputy Chief John McGinty What were some of the challenges your agency faced regarding policy content? Our basic policy manual was pretty sound View Case Study

Rocky River (OH) Police Department

Location: Rocky River, OH | Agency Size: 33
Q&A with Chief Kelly Stillman Chief Kelly Stillman commands 33 sworn officers, three para police and 11 auxiliary police officers in Rocky River, OH. Tog View Case Study

Orofino (ID) Police Department

Location: Orofino, ID | Agency Size: 6
Q&A with Chief Jeff Wilson Six sworn officers serve the 4,000 person population of Orofino, located in Clearwater County, Idaho. Though there is a range, View Case Study

Oak Creek (CO) Police Department

Location: Oak Creek, CO | Agency Size: 3
With a population of just under 1,000 and a police department with three sworn officers, the town of Oak Creek, Colo., officially qualifies as small. But with t View Case Study

Mokena (IL) Police Department

Location: Mokena, IL | Agency Size: 29
Chief Steven Vaccaro is in charge of the police department in Mokena, a village in Will County, IL. There are 29 full-time personnel at the department. When View Case Study

Mercer Island (WA) Police Department

Location: Mercer Island, WA | Agency Size: 31
When Commander Leslie Burns was assigned to update her department’s manual, she confronted an outdated mix of content written in the 1970s and 80s. “The pag View Case Study

Kankakee (IL) Police Department

Location: Kankakee, IL | Agency Size: 69
The Kankakee Police Department (KPD)’s journey to implementing the Lexipol Illinois Law Enforcement Policy Manual and Daily Training Bulletins (DTBs) started View Case Study

Glen Ellyn (IL) Police Department

Location: Glen Ellyn, IL | Agency Size: 40
Glen Ellyn is located 20 miles west of Chicago, IL. Assistant Chief Bill Holmer and his 40 officers see some overflow activity from the city, though most of the View Case Study

Coronado (CA) Police Department

Location: Coronado, CA | Agency Size: 44
Coronado Police Department (CPD) is located in San Diego County, CA. There are 44 sworn officers at the office where Captain Jesus Ochoa has worked since 1992. View Case Study

Bay Area Rapid Transit (BART) (CA) Police Department

Location: San Francisco, CA | Agency Size: 206
The Bay Area Rapid Transit (BART) Police Department in California did not begin using Lexipol until there was an incident that drew national attention to the de View Case Study

Basalt (CO) Police Department

Location: Basalt, CO | Agency Size: 10
The Basalt Police Department’s 10 sworn officers have a goal of providing the highest level of public safety by “continually assessing, analyzing and improv View Case Study

Bartonville (TX) Police Department

Location: Bartonville, TX | Agency Size: 4
Chief Corry Blount has gone from one extreme to another in his law enforcement career, serving in a medium-sized agency (Highland Village, Texas) with 45 employ View Case Study

Auburn (CA) Police Department

Location: Auburn, CA | Agency Size: 20
The Auburn (CA) Police Department serves a community of 13,450 people located in the western foothills of the Sierra Nevada Mountains in Northern California. Th View Case Study

Arapahoe Community College (CO) Police Department

Location: Arapahoe, CO | Agency Size: 13
Q&A with Chief Joseph Morris There are currently 13 sworn officers working three community college campuses as part of the Arapahoe Community College net View Case Study

 

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Featured Case Study

Kirkland Police Department

Lexipol partners with Kirkland Police Department to help them develop their own manual. The Situation: The Kirkland Police Department found it difficu

John Smith, Chief
Saratoga PD, OH

"I have struggled with the duty to provide clear, concise, up-to-date and legally defensible policies. The task of reviewing and updating policy seemed to be never ending and almost impossible without utilizing more personnel and resources than we could afford. I would highly recommend Lexipol as they provide ongoing, constant review and updated policy consistent with current case law and best practices at a very reasonable cost. This allows us to better manage our resources and protect our agency and personnel."

Chief Steven Vaccaro
Mokena (IL) Police Department

“If you compare Lexipol to other policy providers, Lexipol is the only one that has policy that has been vetted by other chiefs, industry experts and lawyers. All you have to do is tailor the policies to your agency’s needs.”

Captain Jesus Ochoa
Coronado (CA) Police Department

“Knowing that Lexipol is keeping our policies current means that there isn’t something else for us to worry about. We can focus on our jobs. That definitely gives us peace of mind.”

Chief Joseph Morris
Arapahoe Community College (CO) Police Department

“Officers are not infallible. We have limited memories like everyone else. Working under stress presents more challenges. There are times we need to access policies in the field so we are comfortable in our decision making. The mobile application has been great for this!”

Lt. Victor Pecoraro
Auburn (CA) Police Department

“The updates are super easy because you can pop them open, see the redline versions and be able to edit it on the fly. Once I learned I could do that, I was excited.”

Chief Corry Blount
Bartonville (TX) Police Department

“I feel comfortable that when we issue a policy, it covers what it needs to cover. It’s the most comprehensive policy content I’ve used in my career.”

Chief Greg Knott
Basalt (CO) Police Department

“Lexipol gives you peace of mind because the policies that you’re implementing have been reviewed by professionals in the field and by attorneys—not just your agency’s legal counsel.”

Lt. Ed Alvarez
Bay Area Rapid Transit (BART) (CA) Police Department

“I like the mobile app because it tells me no matter where I am when I have updates to complete or when people take the DTBs. No matter where I am, I have access. The officers can get real-time updates. Everything is at their fingertips, any time.”

Assistant Chief Bill Holmer
Glen Ellyn (IL) Police Department

“It’s a no-brainer for me. Someone is watching for changes to laws for me, and then tweaking the content based on those changes or updates in best practices.”

Deputy Chief Robin Passwater
Kankakee (IL) Police Department

“If you don’t have Lexipol, even with a full-time person dedicated to policy, there’s almost no way you can keep updated on all the laws and also have the training component. It’s an excellent system.”

Commander Leslie Burns
Mercer Island (WA) Police Department

“Lexipol provides a huge advantage for agencies pursuing accreditation. The tools take about 60% of the difficulty out of the accreditation process. If you want to be accredited, this is the way to do it.”

Chief Steven Vaccaro
Mokena (IL) Police Department

“If you compare Lexipol to other policy providers, Lexipol is the only one that has policy that has been vetted by other chiefs, industry experts and lawyers. All you have to do is tailor the policies to your agency’s needs.”

Chief Ralph Maher
Oak Creek (CO) Police Department

“With Lexipol, I know our policy manual is going to be up to date. I can turn my back on it today and tomorrow there will be any needed updates waiting for me. That allows me to focus on some of the other things I have to do as a chief.”

Chief Jeff Wilson
Orofino (ID) Police Department

“The Lexipol Policy Manual is easy to use, it’s convenient and you have peace of mind knowing that you have a thorough manual that is going to stand up to any challenge the agency may face.”

Chief Kelly Stillman
Rocky River (OH) Police Department

“I can’t say enough about the positives from a chief’s perspective. I don’t know why everyone isn’t with Lexipol.”

Deputy Chief John McGinty
Simi Valley (CA) Police Department

“You get sued for your policies or you get sued for your actions, or both. You can only do so much about actions. But having Lexipol gives me confidence that if we draw a lawsuit, our policies won’t come under attack.”

Sheriff Gerald Antinoro
Storey County (NV) Sheriff’s Office

“Lexipol is one of the best products I have seen in my 30+ years in law enforcement.”

Chief Deputy Lauren Osborne
Surry County (NC) Sheriff’s Office

“If there’s a change as a result of case law, or a procedure that needs to change, Lexipol does the legwork, sends it to us, we approve it and send it out to our people for acknowledgement—and it’s all documented.”

Chief David Maine
The Village of Hunting Valley (OH) Police Department

“What we had before Lexipol had been around for years. It was like every other policy manual I had seen: It didn’t get the updates it needed. The Lexipol manual is a living, breathing document.”

Captain Jeff Schneider
Yakima (WA) Police Department

“KMS tracks and logs when people acknowledge and accept updates, which is very important, and it lets us track who isn’t getting the updates so we can give them the appropriate attention.”

Chief John Defore
Hiawatha, KS

“By offering 365 daily training bulletins to my officers, I am saving far more than the cost of the software every year. In fact, I was able to show my commissioners a cost savings by utilizing Lexipol for our policy and policy training needs.”

Lt. Craig Capps
White County (TN) Sheriff's Office

"I would recommend Lexipol to any law enforcement agency, whether three-person or 2,000-person—it makes no difference. The program works.”

Sheriff Blaine Breshears
Morgan County (UT) Sheriff's Office

“We had a use of force lawsuit, and as soon as the attorneys discovered that we have Lexipol, they said, ‘We won’t have an issue there.’ Our policies were never in question.”

Chief Deputy Klint Anderson
Weber County (UT) Sheriff's Office

“We spent a considerable amount of money and effort trying to develop and maintain comprehensive and legally based policies and procedures. Lexipol has relieved us of that burden and provided us with a policy system that we have great confidence in and that we can tailor to suit our particular goals and community standards.”

Sgt. Bryan Ward
Cumberland County (PA) Sheriff's Office

"Calling Lexipol an insurance policy doesn’t do it justice, because it doesn’t capture the enormous power that partnering with Lexipol provides.”

Chief Deputy Ray Saylo
Carson City (NV) Sheriff's Office

"It’s a huge priority of this administration to teach policy to our sergeants, and Lexipol’s Daily Training Bulletins help us do that. We are constantly drilling into them that policy will protect them as an individual officer. If they ensure that their people are following policy, even if they’re sued, they will be OK.”

Major Jeff Fox
Vigo County (IN) Sheriff's Office

“Lexipol’s Implementation Services program was key to getting our manuals off the shelf. If it weren’t for that, we wouldn’t be implemented today. Departments should recognize their limitations and realize that they likely don’t have the resources to do it on their own. Implementation Services is key to getting it done.”

Lt. Christian Frye
Bonners Ferry (ID) Police Department

"We’re a small department, far removed from Boise and the policymakers. It’s incumbent on us to make sure we get the information and have it correct. Lexipol has people on staff who are watching and drafting legal changes. Our policies are automatically updated. That’s critical; it helps us stay ahead of the curve.”

Assistant Chief Scott Luchterhand
Manitowoc (WI) Police Department

“Lexipol has been an absolutely wonderful addition to our department. For years we struggled to stay current with our policies. Having access to exceptional policies that are continually updated has made what used to be a daunting task now an extremely user-friendly experience. We love having the Daily Training Bulletins to help keep things fresh in our officers’ minds. And best of all, Lexipol’s customer service has gone above and beyond. They have ALWAYS been there to assist us with any questions or concerns we have had. They have even made periodic phone calls to our department to just check in to see if there’s anything we need. You certainly can’t ask for more than that. Thank you, Lexipol, for your excellent product and customer service, and for helping to keep our officers safe!”    

Deputy Chief Jim Hamilton
Grants Pass (OR) Department of Public Safety

“We’re spending less time on policy management so we’re saving money. Lexipol clearly outweighs what we were doing before.”

Chief Michael E. Abel
Corona (CA) Police Department

"Over the last 5 to 6 years, we have seen a significant change in the organization. Having solid policies in place, combined with training on those policies and strong supervision, has led to a significant reduction in citizen complaints and lawsuits.”

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