Northampton County DOC Contracts with Lexipol for Corrections Policies and Training

Like many public safety agencies, the Northampton County (PA) Department of Corrections (NCDOC) regularly updates policies to meet federal, state and local laws while maintaining the safety and security of the public, staff and inmates. With this comes challenges in ensuring policies do not overlap with other departments or procedures while continuing to meet requirements. Current policies evolve over time, and the result is a complicated, sometimes contradictory set of intertwined documents that are difficult and time-consuming to update or maintain.

Recently, NCDOC’s Director Daniel Keen, who is also the First Vice President of the Pennsylvania Prison Wardens Association (PPWA), took a huge step forward in addressing this challenge. Rather than continuing status quo, NCDOC has contracted with Lexipol, the nation’s leading provider of corrections policies and related training, to lead them into the future of automated corrections policy updates and related training.

“It came down to three main factors for us: safety, time and efficiency,” Keen says. “To develop a policy internally can be very time-consuming. This time takes away from other high-level or impending responsibilities that need to be met.” Lexipol will provide NCDOC with policies that meet state and federal laws and are vetted by public safety attorneys and corrections experts. “This is a way to protect the staff, public and inmates in the best interest of all,” Keen says. “This is not Lexipol’s first rodeo. This is a professional organization with expert attorneys that provides the solution we need.”

Lexipol will provide more than 155 policies written specifically for corrections facilities in Pennsylvania. The NCDOC will review and customize those policies as needed to fit the agency’s needs. Keen expects to begin that process by June, reviewing and approving three to six policies a week.

County Executive John Brown and Director of Administration Catherine Allen were supportive of the decision as soon as they saw the potential for increased efficiencies. Implementing Lexipol will allow Keen and the other facility administrators to devote more time to overseeing day-to-day operations. “We’ll be able to shift the administration’s focus on the operational needs to a more hands-on approach,” Keen says.

Another key component of the Lexipol service is daily training bulletins to help staff apply policies, with questions to test their comprehension. “You can require people to sign a policy, but you can’t make them read it,” Keen says. “When the individual is provided with training questions, this ensures management that first, they have fully read the policy and second, they understood the operational requirements.”

Although cost-effective use of resources drove the decision to contract with Lexipol, Keen underscores that implementing the Lexipol content will also support several long-term NCDOC strategic objectives. “Lexipol makes it easy to incorporate the American Correctional Association (ACA) standards, which will be critical when we move forward with building a new facility,” he says. “We intend to seek ACA accreditation; if we can start lining our policies up now, that will make the accreditation process that much easier for us.”

Lexipol’s policy and training content also support the current push for cultural change within the NCDOC. “Our facility dates back to 1871,” Keen says. “As a result, we’re looking at putting a new face on corrections, toward a more treatment-based, reentry-based culture. Punishment isn’t medicine anymore.”

Lexipol’s policies will help reinforce that cultural shift. “This is forecasting our future: to be a better facility, one where all staff are on board with the vision and we’re all following the same clear, commonsense policies,” Keen says. “No more ‘we’ve always done it that way’—we’re done with that. We are moving forward.”

Lexipol’s Custody Policy Manual and Daily Training Bulletin Service provides legally defensible, up-to-date policies that support a professional, progressive environment for officers and inmates. Contact us today to find out more.

Lexipol Custody


    (844) 312-9500

Director Daniel Keen
Northampton (PA) Department of Corrections

“It came down to three main factors for us: safety, time and efficiency. This is a way to protect  the staff, public and inmates in the best interest of all.”

Major Jeff Fox
Vigo County (IN) Sheriff's Office

“Lexipol’s Implementation Services program was key to getting our manuals off the shelf. If it weren’t for that, we wouldn’t be implemented today. Departments should recognize their limitations and realize that they likely don’t have the resources to do it on their own. Implementation Services is key to getting it done.”

Chief Deputy Ray Saylo
Carson City (NV) Sheriff's Office

"It’s a huge priority of this administration to teach policy to our sergeants, and Lexipol’s Daily Training Bulletins help us do that. We are constantly drilling into them that policy will protect them as an individual officer. If they ensure that their people are following policy, even if they’re sued, they will be OK.”

Sgt. Bryan Ward
Cumberland County (PA) Sheriff's Office

"Calling Lexipol an insurance policy doesn’t do it justice, because it doesn’t capture the enormous power that partnering with Lexipol provides.”

Chief Deputy Klint Anderson
Weber County (UT) Sheriff's Office

“We spent a considerable amount of money and effort trying to develop and maintain comprehensive and legally based policies and procedures. Lexipol has relieved us of that burden and provided us with a policy system that we have great confidence in and that we can tailor to suit our particular goals and community standards.”

Sheriff Blaine Breshears
Morgan County (UT) Sheriff's Office

“We had a use of force lawsuit, and as soon as the attorneys discovered that we have Lexipol, they said, ‘We won’t have an issue there.’ Our policies were never in question.”

Lt. Craig Capps
White County (TN) Sheriff's Office

"I would recommend Lexipol to any law enforcement agency, whether three-person or 2,000-person—it makes no difference. The program works.”

Chief John Defore
Hiawatha, KS

“By offering 365 daily training bulletins to my officers, I am saving far more than the cost of the software every year. In fact, I was able to show my commissioners a cost savings by utilizing Lexipol for our policy and policy training needs.”

Captain Jeff Schneider
Yakima (WA) Police Department

“KMS tracks and logs when people acknowledge and accept updates, which is very important, and it lets us track who isn’t getting the updates so we can give them the appropriate attention.”

Chief David Maine
The Village of Hunting Valley (OH) Police Department

“What we had before Lexipol had been around for years. It was like every other policy manual I had seen: It didn’t get the updates it needed. The Lexipol manual is a living, breathing document.”

Chief Deputy Lauren Osborne
Surry County (NC) Sheriff’s Office

“If there’s a change as a result of case law, or a procedure that needs to change, Lexipol does the legwork, sends it to us, we approve it and send it out to our people for acknowledgement—and it’s all documented.”

Sheriff Gerald Antinoro
Storey County (NV) Sheriff’s Office

“Lexipol is one of the best products I have seen in my 30+ years in law enforcement.”

Deputy Chief John McGinty
Simi Valley (CA) Police Department

“You get sued for your policies or you get sued for your actions, or both. You can only do so much about actions. But having Lexipol gives me confidence that if we draw a lawsuit, our policies won’t come under attack.”

Chief Kelly Stillman
Rocky River (OH) Police Department

“I can’t say enough about the positives from a chief’s perspective. I don’t know why everyone isn’t with Lexipol.”

Chief Jeff Wilson
Orofino (ID) Police Department

“The Lexipol Policy Manual is easy to use, it’s convenient and you have peace of mind knowing that you have a thorough manual that is going to stand up to any challenge the agency may face.”

Chief Ralph Maher
Oak Creek (CO) Police Department

“With Lexipol, I know our policy manual is going to be up to date. I can turn my back on it today and tomorrow there will be any needed updates waiting for me. That allows me to focus on some of the other things I have to do as a chief.”

Chief Steven Vaccaro
Mokena (IL) Police Department

“If you compare Lexipol to other policy providers, Lexipol is the only one that has policy that has been vetted by other chiefs, industry experts and lawyers. All you have to do is tailor the policies to your agency’s needs.”

Commander Leslie Burns
Mercer Island (WA) Police Department

“Lexipol provides a huge advantage for agencies pursuing accreditation. The tools take about 60% of the difficulty out of the accreditation process. If you want to be accredited, this is the way to do it.”

Deputy Chief Robin Passwater
Kankakee (IL) Police Department

“If you don’t have Lexipol, even with a full-time person dedicated to policy, there’s almost no way you can keep updated on all the laws and also have the training component. It’s an excellent system.”

Assistant Chief Bill Holmer
Glen Ellyn (IL) Police Department

“It’s a no-brainer for me. Someone is watching for changes to laws for me, and then tweaking the content based on those changes or updates in best practices.”

Lt. Ed Alvarez
Bay Area Rapid Transit (BART) (CA) Police Department

“I like the mobile app because it tells me no matter where I am when I have updates to complete or when people take the DTBs. No matter where I am, I have access. The officers can get real-time updates. Everything is at their fingertips, any time.”

Chief Greg Knott
Basalt (CO) Police Department

“Lexipol gives you peace of mind because the policies that you’re implementing have been reviewed by professionals in the field and by attorneys—not just your agency’s legal counsel.”

Chief Corry Blount
Bartonville (TX) Police Department

“I feel comfortable that when we issue a policy, it covers what it needs to cover. It’s the most comprehensive policy content I’ve used in my career.”

Lt. Victor Pecoraro
Auburn (CA) Police Department

“The updates are super easy because you can pop them open, see the redline versions and be able to edit it on the fly. Once I learned I could do that, I was excited.”

Chief Joseph Morris
Arapahoe Community College (CO) Police Department

“Officers are not infallible. We have limited memories like everyone else. Working under stress presents more challenges. There are times we need to access policies in the field so we are comfortable in our decision making. The mobile application has been great for this!”

Captain Jesus Ochoa
Coronado (CA) Police Department

“Knowing that Lexipol is keeping our policies current means that there isn’t something else for us to worry about. We can focus on our jobs. That definitely gives us peace of mind.”

Chief Steven Vaccaro
Mokena (IL) Police Department

“If you compare Lexipol to other policy providers, Lexipol is the only one that has policy that has been vetted by other chiefs, industry experts and lawyers. All you have to do is tailor the policies to your agency’s needs.”

Jim Franklin, Executive Director
Minnesota Sheriffs' Association, MN

"Lexipol is, indeed, ahead of the curve with their unique risk management solutions in law enforcement. The Minnesota Sheriffs' Association has been eagerly anticipating the release of the Lexipol Custody Manual. Lexipol meets the needs of law enforcement and custodial agencies by recognizing the emerging challenges facing our agencies, and providing comprehensive tools and resources to reduce liability and risk in a professional and highly efficient manner. The Minnesota Sheriffs' Association is proud of its continued partnership with Lexipol."

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