Batavia (NY) Fire Department
In his 15-plus years with the City of Batavia (NY) Fire Department (CBFD), Captain Dan Herberger has seen a lot of change, including a string of chiefs and interim chiefs.…
View Case StudyStoughton (MA) Fire Department
Until recently, the Stoughton Fire Department (SFD) policy manual was one big, unwieldy set of Word documents held together in a three-ring binder. When the policies were created in 1999,…
View Case StudyAshwaubenon (WI) Department of Public Safety
For Chief Eric Dunning, policies were a moving target from his first days in law enforcement. “We were issued a three-ring binder with all the policies when we started,” he…
View Case StudyHillside (IL) Fire Deparment
When Jeffrey Pilz took over as chief of the Hillside Fire Department, the department had policies in place—lots of them. Two huge binders housed policies covering nearly all aspects of…
View Case StudyGrinnell (IA) Police Department
In law enforcement, change comes quickly, driven by new legislation and evolution in best practices. It’s difficult for most agencies to keep up—something Chief Dennis Reilly of the Grinnell Police…
View Case StudySUNY-Alfred (NY) Police Department
“When you’re playing constant catch-up, you put yourself in a bad spot,” says Chief Matthew Heller of the Alfred State University Police Department in New York. The department had strong…
View Case StudyMidland (MI) Police Department
When Lexipol launched its Michigan Law Enforcement policy manual, Chief Clifford Block of the Midland Police Department (MPD) was waiting. In fact, he’d waited nearly eight years. “I was sold…
View Case StudyOttawa County (MI) Sheriff's Office
After nearly 30 years with the Ottawa County Sheriff’s Office (OCSO), Steve Kempker began his term as sheriff with an ambitious goal: revamp all the agency’s road patrol, law enforcement…
View Case StudyMiami Shores (FL) Police Department
One of the biggest challenges with managing law enforcement agency policies is how quickly they become outdated as laws and regulations change and court decisions shape practice. The Miami Shores…
View Case StudyJefferson (GA) Fire Department
The City of Jefferson (GA) Fire Department (JFD) has changed a lot in the 33 years Chief Mark Duke has been a member. “In 1985, when I came on, it…
View Case StudyFort Myers (FL) Fire Department
When John Caufield joined the Fort Myers Fire Department (FMFD) as chief in 2017, he did what any new chief would do: He began reviewing the department’s policies and procedures.…
View Case StudyNorthampton County (PA) Department of Corrections
Like many public safety agencies, the Northampton County Department of Corrections (NCDOC) regularly updates policies to meet federal, state and local laws while maintaining the safety and security of the…
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