Gordon Graham
Category: Law Enforcement
Gordon Graham here with Today’s Tip from Lexipol. Today’s Tip is for all my law enforcement friends. And I want to spend a couple minutes talking to you about death notifications.
Now listen, I know this is one of the worst parts of the job, but it’s necessary. If you haven’t yet made a death notification, chances are you’ll have to at some point in your career. Here are just a few things to keep in mind.
Don’t underestimate the value of compassion.
First, death notifications should always be done in person. If possible, try to have someone with you. It can be another officer, a medical examiner, a counselor, or an agency chaplain. Notifications done in pairs help not only the survivors, but also those delivering the bad news. Survivors will likely experience severe emotional and physical reactions, which can sometimes compromise officer safety. Several survivors may also be present, adding another layer of complexity when emotions run high.
Second, after identifying yourself and asking for permission to enter the home, it’s important to speak plainly and clearly. Avoid vague expressions, such as “passed away.” Use direct language instead, such as “died,” to ensure clarity. Always refer to the victim by their name. And be careful not to insert your own opinions or beliefs about the situation. Only relay the facts, as you know them at the time, to survivors.
Finally, and probably most importantly, don’t underestimate the value of compassion. Compassion is one of your greatest assets while making a notification. Remember, it’s OK to show emotion — you don’t have to appear cold and uncaring. Many law enforcement officers believe professionalism means hiding emotion, but there’s a balance. The person you’ve notified is likely experiencing the worst day of their life. Spend a few extra minutes answering questions and comforting them but don’t overstay your welcome. And don’t forget to leave your contact information in case questions arise later.
And that’s Today’s Tip from Lexipol. Until next time, Gordon Graham signing off.
