Kankakee (IL) Police Department

The KPD’s journey to implementing Lexipol started four or five years before the department became a Lexipol customer. “We went to a class that [Lexipol co-founder] Gordon Graham was putting…

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Greenfield (WI) Fire Department

For almost 10 years, it had been a goal of the Greenfield Fire Department (GFD) to rewrite its policy manual. But the situation had never been critical—until 2011.

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Guilderland (NY) Fire Department

In his 35 years in the fire service, Chief (ret.) Brian Forte has held multiple roles. He started as a firefighter, then worked as chief, then commissioner. Today, he continues…

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Batavia (NY) Fire Department

In his 15-plus years with the City of Batavia (NY) Fire Department (CBFD), Captain Dan Herberger has seen a lot of change, including a string of chiefs and interim chiefs.…

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Stoughton (MA) Fire Department

Until recently, the Stoughton Fire Department (SFD) policy manual was one big, unwieldy set of Word documents held together in a three-ring binder. When the policies were created in 1999,…

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Ashwaubenon (WI) Department of Public Safety

For Chief Eric Dunning, policies were a moving target from his first days in law enforcement. “We were issued a three-ring binder with all the policies when we started,” he…

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Hillside (IL) Fire Deparment

When Jeffrey Pilz took over as chief of the Hillside Fire Department, the department had policies in place—lots of them. Two huge binders housed policies covering nearly all aspects of…

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Grinnell (IA) Police Department

In law enforcement, change comes quickly, driven by new legislation and evolution in best practices. It’s difficult for most agencies to keep up—something Chief Dennis Reilly of the Grinnell Police…

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SUNY-Alfred (NY) Police Department

“When you’re playing constant catch-up, you put yourself in a bad spot,” says Chief Matthew Heller of the Alfred State University Police Department in New York. The department had strong…

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Midland (MI) Police Department

When Lexipol launched its Michigan Law Enforcement policy manual, Chief Clifford Block of the Midland Police Department (MPD) was waiting. In fact, he’d waited nearly eight years. “I was sold…

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Ottawa County (MI) Sheriff's Office

After nearly 30 years with the Ottawa County Sheriff’s Office (OCSO), Steve Kempker began his term as sheriff with an ambitious goal: revamp all the agency’s road patrol, law enforcement…

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Miami Shores (FL) Police Department

One of the biggest challenges with managing law enforcement agency policies is how quickly they become outdated as laws and regulations change and court decisions shape practice. The Miami Shores…

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