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Lexipol Terms and Conditions

Last Updated: August 1, 2026

These Lexipol Terms and Conditions contain two separate sections:

  1. Service Terms and Conditions govern an Agency’s purchase of and access to Lexipol Services when these terms are incorporated by reference into an Order Document or other written agreement with Lexipol.
  2. Website Terms of Use govern use of the publicly available Lexipol website at https://www.lexipol.com and its publicly accessible pages.

The Service Terms and Conditions do not govern a visitor’s use of the public website unless the visitor or its organization has entered into an Order Document for Services. The Website Terms of Use do not grant access to, or rights in, any Lexipol Services.

Part I — Service Terms and Conditions

  1. Application; Incorporation by ReferenceThese Service Terms and Conditions (the “Service Terms”) govern the rights and obligations of Lexipol, LLC (“Lexipol”) and the Agency identified in an Order Document that incorporates these Service Terms by reference. Lexipol and Agency are each a “Party” and collectively, the “Parties.”“Order Document” means a purchase order, order form, statement of work, cover sheet, pricing exhibit, or other written ordering document that: (a) identifies the Services to be provided to Agency; and (b) expressly incorporates these Service Terms by reference to this webpage or otherwise identifies these Service Terms. The Order Document and these Service Terms together are the “Agreement.”

    By issuing, signing, accepting, or otherwise authorizing an Order Document that incorporates these Service Terms, Agency agrees to the Agreement on its own behalf and on behalf of its Authorized Users. Authorized Users may access and use the Services only through Agency’s rights under the Agreement.

    If an Order Document includes special contractual terms that expressly state that they override these Service Terms (“Custom Agreement Terms”), the Custom Agreement Terms will control only to the extent of a direct conflict. All other terms and conditions included in or attached to an Agency purchase order, vendor portal, acknowledgment, or similar document are rejected and will have no force or effect unless signed by an authorized representative of Lexipol and expressly identified as Custom Agreement Terms.

  2. Definitions
    • 2.1 “Agency” means the department, agency, office, organization, company, or other entity identified as the customer in the applicable Order Document.
    • 2.2 “Agency Data” means all data, information, and content provided by or on behalf of Agency or its Authorized Users in connection with the Services, including information used to identify Authorized Users, confirm departmental information, or otherwise receive the Services.
    • 2.3 “Authorized User” means an individual employee, contractor, or other personnel of Agency whom Agency authorizes to access and use the Services on Agency’s behalf.
    • 2.4 “Lexipol Content” means all content in any format, including written content, images, videos, data, information, software, multimedia, and other materials provided by Lexipol or its licensors through the Services.
    • 2.5 “Online Services” means all services offered by Lexipol and its partners, affiliates, and licensors through online, internet-based platforms that require account-based access. Online Services include, without limitation, Lexipol’s Policy, Training, Reports, Wellness, and Grants Management services.
    • 2.6 “Professional Services” means those Services that are not part of Lexipol’s Online Services and that require the direct professional expertise of Lexipol personnel or contractors, including implementation or technical support for Online Services, accreditation consulting, grant writing, and projects requiring regular input from Lexipol’s subject matter experts. Professional Services may also be referred to as “One-Time” Services in Lexipol’s pricing sheets and service descriptions.
    • 2.7 “Services” means the products and services identified in the applicable Order Document, including Online Services, software subscriptions, content licensing, Professional Services, and ancillary support services offered by Lexipol or its affiliates.
    • 2.8 “Sponsor Organization” means a governmental or quasi-governmental risk pool, joint powers authority, intergovernmental risk-sharing organization, or similar entity that provides risk management, insurance, claims administration, training, accreditation, policy, loss-control, financial sponsorship, or related services to Agency.
  3. Orders, Fees, and Taxes
    • 3.1 Order Documents. Each Order Document is subject to the Agreement. The Services, fees, service period, and any applicable payment terms will be as stated in the applicable Order Document.
    • 3.2 Fees and Payment. Agency will pay the fees stated in the applicable Order Document in accordance with the payment terms in that Order Document. Unless otherwise stated in the applicable Order Document, Lexipol may invoice Agency at the commencement of the applicable service period, and Agency must pay each undisputed invoice within thirty (30) calendar days after receipt. Agency is responsible for reasonable third-party fees incurred when paying electronically.
    • 3.3 Taxes. Fees do not include taxes. Agency is responsible for all sales, use, excise, value-added, and similar taxes arising from its receipt of the Services, excluding taxes based on Lexipol’s net income. If Agency claims a tax exemption, Agency must provide Lexipol with a valid exemption certificate before the applicable tax is due.
    • 3.4 Suspension for Nonpayment. Lexipol may suspend Agency’s access to the Services for undisputed amounts that remain unpaid more than thirty (30) days after Lexipol gives Agency written notice of nonpayment, provided Lexipol will restore access promptly after Agency pays all past-due undisputed amounts.
  4. Access, Accounts, and Authorized Users
    • 4.1 Access Right. Subject to Agency’s compliance with the Agreement, Lexipol grants Agency and its Authorized Users a limited, non-exclusive, non-transferable, non-sublicensable right during the applicable service period to access and use the Services and Lexipol Content solely for Agency’s internal business and governmental purposes.
    • 4.2 Account Management. Access to the Services is personal to Agency and its Authorized Users. Agency will not assign, transfer, share, or provide access to the Services to any third party without Lexipol’s prior written consent. Agency is responsible for maintaining the confidentiality and security of its accounts, usernames, and passwords and for all activity that occurs through them. Agency will promptly notify Lexipol if it becomes aware of any actual or suspected unauthorized access to or use of an account, username, password, or the Services.
    • 4.3 Authorized Users. Agency is responsible for its Authorized Users’ compliance with the Agreement. Any act or omission by an Authorized User that would constitute a breach of the Agreement if committed by Agency will be deemed a breach by Agency.
    • 4.4 Protective Suspension. Lexipol may suspend or restrict access to all or part of the Services as reasonably necessary to protect the Services, Lexipol Content, Agency Data, other customers, or third parties; to address an actual or suspected breach of the Agreement or security incident; or to comply with applicable law.
  5. Agency Data
    • 5.1 Permitted Use. Lexipol may use Agency Data to provide, maintain, secure, support, administer, and improve the Services; retain records in the regular course of business; and comply with applicable legal obligations.
    • 5.2 Sharing Within Services and with Sponsor Organizations. Agency acknowledges and agrees that Lexipol may: (a) share Agency Data among and between the Services, including across different Lexipol products, modules, and offerings, to enable provisioning, administration, support, analytics, reporting, interoperability, and product improvements; and (b) disclose Agency Data to Agency’s Sponsor Organization(s), if applicable, and their administrators, brokers, consultants, and service providers, solely to support Agency’s participation in risk management, training, accreditation, policy, loss-control, claims, or related programs and for reporting and benchmarking purposes for those programs, in each case to the extent permitted by applicable law.
    • 5.3 Security. Lexipol will use commercially reasonable efforts to protect Agency Data, including technical and organizational measures designed to protect Agency Data against unauthorized or unlawful processing and against accidental loss, destruction, damage, theft, alteration, or disclosure. Lexipol will implement and maintain a written information security program reasonably designed to protect Agency Data and appropriate to the nature of the Services and the Agency Data processed by Lexipol.
    • 5.4 Security Incidents. Lexipol will notify Agency without undue delay after confirming any unauthorized access to or acquisition of Agency Data in Lexipol’s possession or control, as required by applicable law.
  6. Intellectual Property; Use of Content
    • 6.1 Ownership. The Services and all Lexipol Content are proprietary and, where applicable, protected under U.S. copyright, trademark, patent, and other applicable laws. Except for the limited rights expressly granted in the Agreement, Lexipol and its licensors retain all right, title, and interest in and to the Services and Lexipol Content. No implied licenses are granted.
    • 6.2 Permitted Use of Lexipol Content. Agency may incorporate Lexipol Content into Agency’s own policies and materials for Agency’s internal business and governmental purposes. Agency may not otherwise share, upload, distribute, sell, license, or commercialize Lexipol Content with or for any private, for-profit, or commercial third party.
    • 6.3 Modified Content; Agency Policies. Lexipol is not responsible for Agency’s reliance on or use of modified or derivative forms of Lexipol Content, including any revision, abridgment, condensation, expansion, compilation, recasting, transformation, adaptation, or modification of Lexipol Content from its original form. Before use and final publication, Agency will review and adopt its own policies and daily training bulletins (“DTBs”). Agency, and not Lexipol, is the policy maker with respect to each Agency policy and DTB.
    • 6.4 Restrictions on Third-Party Platforms, Including AI. Agency will not upload, input, transmit, or otherwise provide any Lexipol Content, including policy content, training materials, wellness materials, drafts, DTBs, templates, or other materials that incorporate or are derived from Lexipol Content, to any third-party website, application, platform, or service, including a generative AI or machine-learning model, tool, or service, except: (a) as expressly permitted by the Agreement or separately in writing by Lexipol; or (b) as required to publish Agency’s final adopted policies for Agency’s internal governmental use or public posting in the ordinary course, provided that the posting does not disclose Lexipol Confidential Information or trade secrets beyond what is embodied in Agency’s final adopted policies.
    • 6.5 Prohibited AI and Third-Party Uses. Without limiting Section 6.4, Agency will not use a third-party platform in a manner that: (a) trains, fine-tunes, or improves a third party’s models using Lexipol Content; (b) makes Lexipol Content available to other customers or users of that third-party platform; or (c) enables extraction of Lexipol Content except as part of Agency’s final adopted policies. This Section does not prohibit Agency from using generally available document storage, email, or collaboration platforms solely for internal operations, provided that Agency does not authorize those platforms to train or improve models using Lexipol Content and limits access to Authorized Users.
  7. Confidentiality
    • 7.1 Confidential Information. Each Party may disclose to the other information that reasonably should be understood to be confidential, including Agency Data and Lexipol Content (“Confidential Information”). The receiving Party will: (a) use the disclosing Party’s Confidential Information only as necessary to exercise its rights or perform its obligations under the Agreement; (b) protect the Confidential Information using at least reasonable care and no less than the care it uses to protect its own confidential information of a similar nature; (c) disclose Confidential Information only to its personnel, contractors, and professional advisors who have a need to know the information and are bound by confidentiality obligations at least as protective as those in the Agreement; and (d) not disclose Confidential Information to any other third party except with the disclosing Party’s prior written consent.
    • 7.2 Exclusions. Confidential Information does not include information that the receiving Party can demonstrate: (a) is or becomes publicly available through no breach of the Agreement; (b) was lawfully known to the receiving Party without restriction before disclosure by the disclosing Party; (c) is lawfully received from a third party without a duty of confidentiality; or (d) is independently developed without use of or reference to the disclosing Party’s Confidential Information.
    • 7.3 Compelled Disclosure. Nothing in the Agreement limits Agency’s disclosure authority under a valid governmental, judicial, or administrative order, subpoena, regulatory request, Freedom of Information Act request, Public Records Act request, or equivalent legal requirement. To the extent legally permitted and practicable, Agency will notify Lexipol before disclosing Lexipol’s Confidential Information to allow Lexipol to seek a protective order or other appropriate remedy. Agency will disclose only the portion of Lexipol’s Confidential Information required by the applicable legal requirement.
  8. Warranties
    • 8.1 Limited Warranties. Lexipol warrants that: (a) the Services will materially conform to the applicable description of Services during the applicable service period; and (b) Professional Services, if any, will be performed in a professional and workmanlike manner.
    • 8.2 Exclusive Remedy. Agency’s sole and exclusive remedy, and Lexipol’s entire liability, for breach of the warranties in Section 8.1 will be for Lexipol to reperform the nonconforming Services or, if Lexipol cannot do so within a reasonable time, to terminate the affected Services and refund the prepaid, unused fees allocable to the terminated portion.
    • 8.3 Disclaimer. EXCEPT FOR THE EXPRESS WARRANTIES IN SECTION 8.1, THE SERVICES ARE PROVIDED “AS IS” AND LEXIPOL DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
  9. Indemnification
    • 9.1 Lexipol Indemnity. Lexipol will indemnify, defend, and hold harmless Agency from and against any third-party claim to the extent alleging that the Services, as provided by Lexipol and used by Agency as permitted under the Agreement, infringe or misappropriate that third party’s intellectual property rights. Lexipol will pay damages, judgments, settlements approved by Lexipol, and reasonable attorneys’ fees awarded by a court or included in a settlement approved by Lexipol.
    • 9.2 Exclusions. Lexipol has no obligation under Section 9.1 to the extent a claim arises from: (a) Agency Data; (b) modifications not made by Lexipol; (c) use of the Services in combination with items not provided by Lexipol, if the claim would have been avoided but for that combination; or (d) use of the Services other than as permitted by the Agreement.
    • 9.3 Procedure. Agency must: (a) promptly notify Lexipol in writing of an indemnified claim; (b) allow Lexipol to control the defense and settlement of the claim; and (c) reasonably cooperate with Lexipol in the defense. Lexipol will not settle a claim in a manner that imposes an admission of fault or an ongoing payment obligation on Agency without Agency’s prior written consent, not to be unreasonably withheld, conditioned, or delayed.
  10. Limitation of Liability
    • 10.1 Liability Cap. To the maximum extent permitted by applicable law, each Party’s cumulative liability arising out of or relating to the Agreement will not exceed the aggregate fees paid or payable by Agency to Lexipol under the applicable Order Document during the twelve (12) months immediately preceding the event giving rise to liability.
    • 10.2 Excluded Damages. To the maximum extent permitted by applicable law, neither Party will be liable to the other for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any lost profits, revenue, business opportunities, or goodwill, arising out of or relating to the Agreement, even if advised of the possibility of those damages.
    • 10.3 Payment Obligations. Nothing in this Section 10 limits Agency’s obligation to pay amounts properly due and owing under the Agreement.
  11. Term; Suspension; Termination
    • 11.1 Service Period. The term of each Order Document begins on the effective date or service start date stated in that Order Document and continues for the service period stated in that Order Document. If an Order Document provides for renewal, renewal will occur only as stated in that Order Document.
    • 11.2 Termination for Cause. Either Party may terminate an affected Order Document if the other Party materially breaches the Agreement and fails to cure the breach within thirty (30) days after receiving written notice describing the breach in reasonable detail. Lexipol may terminate or suspend access to the Services immediately upon written notice if Agency’s use of the Services infringes or misappropriates Lexipol’s or a third party’s intellectual property rights, threatens the security or operation of the Services, or violates applicable law.
    • 11.3 Effect of Termination. On expiration or termination of an Order Document, Agency and its Authorized Users must stop accessing and using the affected Services and Lexipol Content, except that Agency may retain and use policies and other materials previously incorporated into Agency’s final adopted policies or internal materials as permitted by Section 6.2. Expiration or termination does not affect accrued rights or obligations, including Agency’s obligation to pay all fees properly due for Services provided before the effective date of expiration or termination.
    • 11.4 Survival. Sections 3.2, 5, 6, 7, 8.2, 8.3, 9, 10, 11.3, 11.4, and 12 survive expiration or termination of the Agreement.
  12. General Terms
    • 12.1 Changes to Service Terms. Lexipol may update these Service Terms from time to time by posting an updated version at this webpage and revising the “Last Updated” date. An update will apply to an Order Document entered into after the updated Service Terms are posted. For an Order Document already in effect, the version of the Service Terms in effect when the Order Document was entered into will continue to apply for the remainder of that Order Document’s then-current service period, unless: (a) the Parties agree otherwise in writing; (b) the update is required to comply with applicable law; or (c) the update does not materially diminish Agency’s rights or materially increase Agency’s obligations under the Agreement. Lexipol will provide notice of a material update applicable to an existing Order Document through the Services, by email, or by another reasonable method.
    • 12.2 Entire Agreement. The Agreement embodies the entire agreement between the Parties concerning its subject matter and supersedes all prior or contemporaneous agreements, proposals, representations, promises, and statements concerning that subject matter. No amendment, modification, or supplement to the Agreement is binding unless made in writing and signed by authorized representatives of both Parties, except as expressly permitted under Section 12.1.
    • 12.3 Interpretation. The Agreement will be construed fairly and not for or against either Party based on authorship.
    • 12.4 Severability. Each provision of the Agreement is distinct and severable. If a provision or portion of a provision is held invalid or unenforceable, the remaining provisions remain in effect, and the applicable authority should give effect to the Parties’ intent to the maximum extent permitted by law.
    • 12.5 Compliance with Law; Governing Law; Venue. Each Party will comply with applicable laws, rules, regulations, and orders relating to its obligations under the Agreement. The Agreement is governed by the laws of the state in which Agency is located, without giving effect to a choice-of-law doctrine that would cause the law of another jurisdiction to apply. To the extent permitted by applicable law, the state and federal courts located in the state in which Agency is located will have exclusive jurisdiction over any action arising out of or relating to the Agreement, and each Party irrevocably submits to the personal jurisdiction of those courts for that purpose.
    • 12.6 Assignment. Neither Party may assign the Agreement without the other Party’s prior written consent, except that either Party may assign the Agreement without consent to a successor in interest in connection with a merger, acquisition, consolidation, or sale of substantially all of the assigning Party’s assets, if the assignee assumes the Agreement.
    • 12.7 Waiver. A Party’s failure or delay in exercising a right or remedy under the Agreement will not constitute a waiver of that right or remedy.
    • 12.8 Notices. Notices under the Agreement must be in writing and delivered by personal delivery, nationally recognized overnight courier, certified or registered mail (return receipt requested and postage prepaid), or email to the notice address or email address identified in the applicable Order Document. A notice is deemed received: (a) on delivery, if delivered personally; (b) one (1) business day after deposit with an overnight courier; (c) three (3) business days after mailing by certified or registered mail; or (d) when sent by email, if the sender does not receive an automated notice of delivery failure and the recipient acknowledges receipt or responds to the email.

Part II — Website Terms of Use

  1. Acceptance; ScopeThese Website Terms of Use (the “Website Terms”) govern your access to and use of https://www.lexipol.com, including its publicly available webpages, content, features, forms, and communications (collectively, the “Website”). The Website is operated by Lexipol, LLC (“Lexipol,” “we,” “us,” or “our”). By accessing or using the Website, you agree to be bound by these Website Terms. If you do not agree, do not access or use the Website. If you access or use the Website on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization. These Website Terms do not govern subscription-based or account-based Lexipol services. Those services are governed by the applicable agreement, order document, and service terms between Lexipol and the applicable customer.
  2. PrivacyLexipol’s collection, use, and disclosure of personal information through the Website are governed by the Lexipol Privacy Policy, which is incorporated into these Website Terms by reference.
  3. Permitted Use; RestrictionsSubject to these Website Terms, Lexipol grants you a limited, personal, non-exclusive, non-transferable, revocable right to access and use the Website for lawful, noncommercial informational purposes. You will not, and will not attempt to:
    • use the Website in violation of applicable law or regulation;
    • interfere with, disrupt, damage, impair, or gain unauthorized access to the Website, its systems, networks, security measures, or other users’ accounts or data;
    • use robots, spiders, scrapers, crawlers, data-mining tools, or other automated means to access, copy, monitor, index, or collect information from the Website, except for standard search-engine indexing or as expressly authorized in writing by Lexipol;
    • copy, reproduce, modify, create derivative works from, publicly display, publicly perform, republish, distribute, sell, license, or exploit Website content except as expressly permitted by these Website Terms or with Lexipol’s prior written consent;
    • remove, obscure, or alter copyright, trademark, or other proprietary-rights notices;
    • use the Website to transmit malware, harmful code, unsolicited communications, or content that is unlawful, defamatory, infringing, fraudulent, or otherwise objectionable; or
    • use the Website or its content to train, develop, test, fine-tune, or improve an artificial intelligence, machine-learning, or other automated model, system, or service without Lexipol’s prior written consent.
  4. Content; Intellectual PropertyThe Website and all text, graphics, logos, images, audio, video, software, designs, compilations, and other content made available through it (collectively, “Website Content”) are owned by Lexipol, its affiliates, licensors, or other content providers and are protected by intellectual-property and other laws. Except for the limited right expressly granted in Section 3, no right, title, or interest in or to the Website or Website Content is granted to you. Lexipol and its licensors reserve all rights not expressly granted in these Website Terms. Lexipol names, logos, product names, and other marks are trademarks or service marks of Lexipol or its licensors and may not be used without Lexipol’s prior written consent.
  5. Submissions and CommunicationsIf you submit, upload, transmit, or otherwise provide information, materials, feedback, suggestions, ideas, inquiries, or other content to Lexipol through the Website (“Submissions”), you represent that you have the right to provide the Submissions and that the Submissions do not violate applicable law or a third party’s rights. You retain ownership of your Submissions. However, you grant Lexipol a non-exclusive, worldwide, royalty-free right to use, reproduce, modify, display, distribute, and otherwise process Submissions as necessary to respond to your request, provide requested information or services, operate and improve the Website and Lexipol’s offerings, and comply with applicable law. Do not submit confidential, proprietary, sensitive personal, or regulated information through the Website unless Lexipol expressly requests it through a secure channel. If you elect to receive marketing or other communications from Lexipol, you may opt out as described in the applicable communication or Lexipol’s Privacy Policy. Your use of the Website does not obligate you to purchase any product or service from Lexipol.
  6. Third-Party Content, Links, and AdvertisementsThe Website may contain links to third-party websites, services, content, advertisements, sponsorships, or promotions. Lexipol provides these links and materials for convenience only and does not control, endorse, sponsor, or assume responsibility for any third-party website, service, content, advertisement, product, or practice. Your interactions with third parties, including advertisers and sponsors, are solely between you and the applicable third party and are governed by that third party’s terms and privacy practices.
  7. Informational Content; No Professional AdviceWebsite Content is provided for general informational purposes only. It does not constitute legal, financial, medical, mental-health, public-safety, employment, regulatory, or other professional advice, and it is not a substitute for advice from a qualified professional. You are responsible for evaluating Website Content and for decisions or actions you take based on it. No Website Content creates a professional-client, fiduciary, advisory, or other special relationship between you and Lexipol.
  8. Availability; ChangesLexipol may modify, update, suspend, discontinue, or restrict access to all or any part of the Website at any time, with or without notice. Lexipol does not guarantee that the Website or any Website Content will be available, accurate, complete, current, secure, or error-free at any particular time.
  9. Disclaimer of WarrantiesTO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND WEBSITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. LEXIPOL DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION.
  10. Limitation of LiabilityTO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEXIPOL, ITS AFFILIATES, LICENSORS, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND REPRESENTATIVES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO YOUR ACCESS TO, USE OF, OR INABILITY TO USE THE WEBSITE OR WEBSITE CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF THOSE DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEXIPOL’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE WEBSITE OR THESE WEBSITE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100).
  11. IndemnificationTo the maximum extent permitted by applicable law, you will defend, indemnify, and hold harmless Lexipol, its affiliates, licensors, and their respective officers, directors, employees, agents, and representatives from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to: (a) your violation of these Website Terms; (b) your misuse of the Website or Website Content; or (c) your violation of applicable law or a third party’s rights.
  12. Governing Law; VenueThese Website Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Subject to applicable law, the state and federal courts located in Collin County, Texas will have exclusive jurisdiction over any action arising out of or relating to these Website Terms or the Website, and you consent to the personal jurisdiction of those courts.
  13. Changes to Website TermsLexipol may update these Website Terms from time to time by posting the updated version on this webpage and revising the “Last Updated” date. The updated Website Terms are effective when posted. Your continued access to or use of the Website after the effective date constitutes your acceptance of the updated Website Terms.
  14. GeneralThese Website Terms and the Privacy Policy constitute the entire agreement between you and Lexipol regarding your use of the Website. If any provision is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect. Lexipol’s failure to enforce a provision is not a waiver of its right to do so later. You may not assign or transfer your rights or obligations under these Website Terms without Lexipol’s prior written consent. Lexipol may assign these Website Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.
  15. Contact UsQuestions about these Website Terms may be directed to: Lexipol, LLC [email protected]

Terms and Conditions of Service

These Terms and Conditions of Service (the “Terms”) govern the rights and obligations of Lexipol, LLC (“Lexipol”) and Agency under this Agreement. Lexipol and Agency may each be referred to herein as a “Party” and collectively as the “Parties.”

  1. Definitions. Each of the following capitalized terms will have the meaning included in this Section. Other capitalized terms are defined within their respective sections, below.
    • 1.1 “Agency” means the department, agency, office, organization, company, or other entity purchasing and/or subscribing to Lexipol Services.
    • 1.2 “Agency Data” means all data, information, and content owned by Agency for purposes of identifying authorized users, confirming departmental information, or which are ancillary to receipt of Lexipol Services.
    • 1.3 “Agreement” means the contract for services Agency enters into with Lexipol for receipt of Services.
    • 1.4 “Custom Agreement Terms” refers to an optional section within the Agreement which allows the Parties to modify the Agreement and/or incorporate additional exhibits or addenda by reference.
    • 1.5 “Initial Term” means the initial period of time in which Agency has elected to receive Lexipol Services.
    • 1.6 “Initial Term Start Date” is the first day of the Initial Term.
    • 1.7 “Initial Term End Date” is the last day of the Initial Term.
    • 1.8 “Lexipol Content” means all content in any format including but not limited to written content, images, videos, data, information, and software multimedia provided by Lexipol and/or its licensors via the Services.
    • 1.9 “Services” means all products and services, including but not limited to all online services, software subscriptions, content licensing, professional services, and ancillary support services as may be offered by Lexipol and/or its affiliates.
  2. Term; Renewal. This Agreement becomes enforceable upon signature by Agency’s authorized representative, and effective as of the Initial Term Start Date. Following the Initial Term, this Agreement shall automatically renew in successive one- year periods (each, a “Renewal Term”) unless terminated as set forth herein. The Initial Term and all Renewal Terms collectively comprise the “Term” of this Agreement.
  3. Termination.
    1. 3.1 For Convenience; Non-Appropriation. During the Initial Term, this Agreement may only be terminated through mutual written approval from an authorized representative of each Party. Following the Initial Term, this Agreement may be terminated by either party for convenience (including due to lack of appropriation of funds for Agency) by providing sixty (60) days written notice to the other Party.1
    2. 3.2 For Cause. This Agreement may be terminated by either party, effective immediately, (a) in the event the other party fails to discharge any material obligation, including payment obligations, or remedy any material default hereunder for a period of more than thirty (30) calendar days after it has been provided written notice of such failure or default; or (b) in the event that the other party makes an assignment for the benefit of creditors or commences or has commenced against it any proceeding in bankruptcy, insolvency or reorganization pursuant to the bankruptcy laws of any applicable jurisdiction.
    3. 3.3 Effect of Expiration or Termination. Upon the expiration or termination of this Agreement for any reason, Agency’s access to the Services herein shall cease unless Lexipol has, in its sole discretion, provided for their limited continuation. Termination or expiration of this Agreement shall not, however, relieve either party from any obligation or liability that has accrued under this Agreement prior to the date of such termination or expiration, including payment obligations.
  4. Fees; Invoicing. Lexipol will invoice Agency at the commencement of the Initial Term and thirty (30) days prior to the commencement of each Renewal Term, if applicable. Agency agrees to remit payment within thirty (30) calendar days of receipt of Lexipol’s invoice. Payments may be made electronically through Lexipol’s online customer portal or by mailing a check to Lexipol, LLC at PO Box 676232 Dallas, TX 75267-6232 (Attn: Accounts Receivable). Agency is responsible for all third-party fees (e.g., wire fees, bank fees, credit card processing fees) incurred when paying electronically, and such fees are in addition to those listed in the Agreement. Lexipol reserves the right to increase fees for Renewal Terms following notice to Agency. Fee amounts listed in the Agreement may be exclusive of taxes. Unless otherwise exempt, Agency is responsible for and will pay in full all taxes related to receipt of Lexipol’s Services. If Agency is exempt, it must send its exemption certificate(s) to [email protected].
  5. Terms of Service. The following provisions govern access to and use of specific Lexipol’s Services:
    • 5.1 Online Services. Lexipol’s Online Services include all online services offered by Lexipol and its partners, affiliates, and licensors. Online Services include, without limitation, Lexipol’s Policy Knowledge Management System (“KMS”), Learning Management System (“LMS”)2, Cordico wellness application(s), GrantFinder, Virtual Instructor-Led Training, and the LEFTA Systems suite of solutions (collectively, the “Online Services”).
    • 5.2 Professional Services. Lexipol’s Professional Services include those Services that are not part of Lexipol’s Online Services and which require the direct, hands-on professional expertise of Lexipol personnel and/or contractors, including implementation support for policy manuals and software, technical support for online learning, accreditation consulting, grant writing3, and projects requiring regular input from Lexipol’s subject matter experts (collectively, “Professional Services”). Professional Services may also be referred to as “One-Time” Services and may include the provision of supplemental documentation from Lexipol’s Professional Services team, either with this Agreement or during the provision of Service.
    • 5.3 Account Security. Access to Lexipol’s Services is personal and unique to Agency. Agency shall not assign, transfer, or provide access to Lexipol Services to any third party without Lexipol’s prior written consent. Agency is responsible for maintaining the security and confidentiality of Agency’s usernames and passwords and the security of Agency’s accounts. Agency will immediately notify Lexipol if Agency becomes aware that any person or entity other than authorized Agency personnel has used Agency’s account or Agency’s usernames and/or passwords.
    • 5.4 Agency Data. Lexipol’s use of Agency Data is limited to providing and improving the Services, retaining records in the regular course of business, and complying with applicable legal obligations. Lexipol will use commercially reasonable efforts to ensure the security of all Agency Data, including technical and organizational measures to protect Agency Data against unauthorized or unlawful processing and against accidental loss, destruction, damage, theft, alteration or disclosure, including through measures specified by the National Institute of Standards and Technology (NIST). Lexipol’s Services use the Secure Socket Layer (SSL) protocol, which encrypts information as it travels between Lexipol and Agency. However, data transmission on the internet is not always 100% secure and Lexipol cannot and does not warrant that information Agency transmits is 100% secure.
    • 5.5 Intellectual Property. Lexipol’s Services, and all Lexipol Content underlying such Services, are proprietary and, where applicable, protected under U.S. copyright, trademark, patent, and/or other applicable laws. When subscribing to Lexipol’s Online Services, Agency and its authorized personnel receive a personal, limited, non-sublicensable and non-assignable license to access and use the Services in conformity with these Terms. Nothing contained in this Agreement, and no course of dealing, shall be construed as conferring any right of ownership to Lexipol’s Services or Lexipol Content. Lexipol Content may be incorporated into Agency’s final policy manuals4, including beyond the Term of this Agreement, but Agency may not otherwise share Lexipol Content with private, for-profit, or commercial third parties, or commercialize Lexipol Content in any way. Agency acknowledges and agrees that Lexipol shall have no responsibility to update the Lexipol Content used by Agency beyond the Term of this Agreement and that Lexipol hereby disclaims and shall have no liability whatsoever for Agency’s reliance on or use of modified or derivative forms of Lexipol Content including, without limitation, any revision, abridgement, condensation, expansion, compilation, or any other form in which Lexipol Content, or any portion thereof, is recast, transformed, adapted, or modified from its original form.
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  6. Confidentiality. Each Party may disclose information to the other Party that would be reasonably considered confidential, including Agency Data (collectively, “Confidential Information”). Upon receiving such Confidential Information, each Party will: (a) limit disclosure of such Confidential Information to authorized representatives only; (b) advise its personnel and agents of the confidential nature of such Confidential Information and of the obligations set forth in this Agreement; and (c) not disclose any Confidential Information to any third party unless expressly authorized by the disclosing Party. Notwithstanding the foregoing, this section shall not operate to limit Agency’s disclosure authority pursuant to a valid governmental, judicial, or administrative order, subpoena, regulatory request, Freedom of Information Act request, Public Records Act request, or equivalent, provided that Agency notifies Lexipol of such disclosure, to the extent practicable, such that Lexipol may seek to make such disclosure subject to a protective order or other appropriate remedy to preserve the confidentiality of Lexipol’s Confidential Information and trade secrets.
  7. Warranty. LEXIPOL WARRANTS THAT IT SHALL NOT KNOWINGLY INFRINGE THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS; THAT ITS SERVICES ARE PROVIDED IN A PROFESSIONAL AND WORKMANLIKE MANNER IN ACCORDANCE WITH PREVAILING INDUSTRY STANDARDS; AND THAT THEY SHALL BE FIT FOR THE SPECIFIC PURPOSES SET FORTH HEREIN. BEYOND THE FOREGOING, LEXIPOL’S SERVICES ARE PROVIDED “AS-IS” AND LEXIPOL DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED, OR OTHERWISE.
  8. Indemnification; Limitation of Liability. Lexipol will indemnify, defend, and hold harmless Agency from and against any and all loss, liability, damage, claim, cost, charge, demand, fine, penalty, or expense arising directly and solely out of Lexipol’s acts or omissions in providing the Services. Each Party’s cumulative liability resulting from any claims, demands, or actions arising out of or relating to this Agreement shall not exceed the aggregate amount of fees paid by Agency to Lexipol during the twelve-month period immediately prior to the assertion of such claim, demand, or action. In no event shall either Party be liable for indirect, incidental, consequential, special, exemplary damages, or lost profits.
  9. General Terms.
    • 9.1 Entire Agreement. This Agreement embodies the entire agreement between the Parties and supersedes all prior agreements with respect to the subject matter hereof. No representation, promise, or statement of intention has been made by either party that is not embodied herein. Terms and conditions set forth in any purchase order or other document that are inconsistent with or in addition to the terms and conditions set forth in this Agreement are rejected in their entirety and void, regardless of when received, without further action. No amendment, modification, or supplement to this Agreement shall be binding unless it is made in writing and signed by both parties.
    • 9.2 General Interpretation. The terms of this Agreement have been chosen by the parties hereto to express their mutual intent. This Agreement shall be construed equally against each party without regard to any presumption or rule requiring construction against the party who drafted this Agreement or any portion thereof.
    • 9.3 Invalidity of Provisions. Each provision contained in this Agreement is distinct and severable. A declaration of invalidity or unenforceability of any provision or portion thereof shall not affect the validity or enforceability of any oth er provision. Should any provision or portion thereof be held to be invalid or unenforceable, the parties agree that the reviewing authority should endeavor to give effect to the parties’ intention as reflected in such provision to the maximum extent possible.
    • 9.4 Governing Law. Each party shall maintain compliance with all applicable laws, rules, regulations, and orders relating to its obligations pursuant to this Agreement. This Agreement shall be construed in accordance with, and governed by, the laws of the state in which Agency is located, without giving effect to any choice of law doctrine that would cause the law of any other jurisdiction to apply.
    • 9.5 Assignment. This Agreement may not be assigned by either party without the prior written consent of the other. Notwithstanding the foregoing, this Agreement may be assumed by a party’s successor in interest through merger, acquisition, or consolidation without additional notice or consent.
    • 9.6 Waiver. Either party’s failure to exercise, or delay in exercising, any right or remedy under any provision of this Agreement shall not constitute a waiver of such right or remedy.
    • 9.7 Notices. Any notice required hereunder shall be in writing and shall be made by certified mail (postage prepaid) to known, authorized recipients at such address as each party may indicate from time to In addition, electronic mail (email) to established and authorized recipients is acceptable when acknowledged by the receiving party.

1 NOTE: Fees paid for Online Services are not eligible for refund, proration, or offset in the event of termination for convenience by Agency. Fees pre-paid for Professional Services may be eligible for refund, proration or offset to the extent such Services have not been delivered.

2 Note: LMS Services include, but are not limited to: PoliceOne Academy, FireRescue1 Academy, EMS1 Academy, Corrections1 Academy, and LocalGovU.

3 NOTE: Agency is responsible for submitting all information reasonably required by Lexipol’s grant writing team in a timely manner and always at least five (5) days prior to each grant application submission Agency is responsible for submissions of final grant applications by grant deadlines. Failure to timely submit required materials to Lexipol’s grant writing team will result in rollover of project fees to next grant application cycle, not a refund of fees. Requests for cancellation of grant writing services which have already begun will result in a 50% fee of the total value of the service.

4 NOTE: AGENCY ACKNOWLEDGES AND AGREES THAT, PRIOR TO USE AND FINAL PUBLICATION, ALL AGENCY POLICIES AND DAILY TRAINING BULLETINS (DTBs) HAVE BEEN INDIVIDUALLY REVIEWED AND ADOPTED BY AGENCY. AGENCY ACKNOWLEDGES AND AGREES THAT IT, AND NOT LEXIPOL, IS CONSIDERED THE “POLICY MAKER” WITH REGARD TO EACH AND EVERY SUCH POLICY AND DTB.

Rev.4.1.2025

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