Terms and Conditions

Terms and Conditions of Service

These Terms and Conditions of Service (the “Terms”) govern the rights and obligations of Lexipol, LLC (“Lexipol”) and any Agency subscribing to or otherwise receiving access to Lexipol’s Services. Lexipol and Agency may each be referred to herein as a “party” and collectively as the “parties.”

  1. Definitions. Each of the following capitalized terms will have the meaning included in this Section 1. Other capitalized terms are defined within their respective sections below.
    • 1.1 “Agency” means each department, agency, office, organization, company, or other entity purchasing and/or otherwise subscribing to Lexipol’s Services.
    • 1.2 “Agency Data” means data, information, and content owned by Agency prior to the Effective Date, or which Agency provides during the Term of the Agreement for purposes of identifying authorized users, confirming agency or department information, or other purposes that are ancillary to receipt of the Service.
    • 1.3 “Agreement” means the combination of any cover page or similar documentation, pricing sheet, these Terms, and any other documents expressly incorporated to form a contract for Services between the parties.
    • 1.4 “Effective Date” means the date expressly set forth and agreed upon by Lexipol and Agency in writing and defined as the “Effective Date.”
    • 1.5 “Initial Term” means the period commencing on the Effective Date and continuing for the length of time indicated by the parties. If not so indicated, the default Initial Term is one (1) year from the Effective Date.
    • 1.6 “Lexipol Content” means all content in any format including but not limited to written content, images, videos, data, information, and software multimedia provided by Lexipol and/or its licensors via the Services.
    • 1.7 “Services” means all products and services, including but not limited to all software subscriptions, professional services, and ancillary support services, as may be offered by Lexipol and/or its affiliates from time to time.
  2. Term; Renewal. The Agreement becomes enforceable upon authorization by Agency’s authorized representative with an Effective Date as indicated on the cover page. Unless expressly stated elsewhere in the Agreement, Lexipol’s Services shall automatically renew in successive one-year periods (each, a “Renewal Term”) on the anniversary of the Effective Date unless a party provides written notice of non-renewal to the other party at least sixty (60) days prior to such renewal. The Initial Term and all Renewal Terms collectively comprise the “Term” of the Agreement.
  3. Fees; Invoicing. Lexipol will invoice Agency at the commencement of the Initial Term and at the commencement of each Renewal Term. Agency agrees to remit payment within thirty (30) calendar days following receipt of Lexipol’s invoice. Payments may be made electronically or by mailing a check to Lexipol at 2611 Internet Blvd, Ste. 100, Frisco, TX 75034 (Attn: Accounts Receivable). Lexipol reserves the right to increase fees for Renewal Terms. All fee amounts are exclusive of taxes and similar fees now in force or enacted in the future. Agency is responsible for all third-party fees (e.g., wire fees, bank fees, credit card processing fees). Unless otherwise exempt, Agency is responsible for and will pay in full all taxes and fees related to its receipt of Lexipol’s Services, except for taxes based on Lexipol’s net income.
  4. Terms of Service. The following terms and conditions govern access to and use of Lexipol’s Services:
    • 5.1 Online Services. Lexipol’s Online Services include all cloud-based services offered by Lexipol and its partners, affiliates, and licensors. Online Services include, without limitation, Lexipol’s Knowledge Management System (“KMS”) for policy, Learning Management System (“LMS”), GrantFinder, and Cordico wellness applications (collectively, the “Online Services”). Lexipol’s Online Services are proprietary and, where applicable, protected under U.S. copyright, trademark, patent, and/or other applicable laws. By subscribing to Lexipol’s Online Services, Agency receives a personal, limited, non-sublicensable and non-assignable license to access and use such Services in conformity with these Terms.
    • 5.2 Professional Services. Lexipol’s Professional Services include all Services that are not part of Lexipol Online Services and which require the professional expertise of Lexipol personnel and/or contractors, including implementation support for policy manuals, technical support for online learning, accreditation consulting, grant writing and consulting, and projects requiring regular input from Lexipol’s subject matter experts (collectively, “Professional Services”). Lexipol shall provide all Professional Services in accordance with industry best practices.
    • 5.3 Intellectual Property; License. Lexipol’s Services and all Lexipol Content are the proprietary intellectual property of Lexipol and/or its licensors and are protected where applicable by copyright, trademark, and patent laws. Nothing contained in these Terms shall be construed as conferring any right of ownership, or use, to Lexipol’s Services or Lexipol Content. Notwithstanding the foregoing, Agency may, in limited circumstances, create Derivative Works based on Lexipol’s Content and shall retain a personal, non-sublicensable and non-assignable license to use such Derivative Works, including beyond the expiration or termination of the Agreement. “Derivative Works” include all work product based on or which incorporates any Lexipol Content, including any revision, modification, abridgement, condensation, expansion, compilation, or any other form in which Lexipol Content, or any portion thereof, is recast, transformed, or adapted. Agency acknowledges and agrees that Lexipol shall have no responsibility to update Lexipol Content used by Agency beyond the Term of the Agreement and shall have no liability whatsoever for Agency’s creation or use of Derivative Works. Agency agrees that it shall treat all Derivative Works as Confidential Information.
    • 5.4 Account Security. Access to Lexipol’s Services is personal and unique to Agency. Neither Agency nor any Agency personnel may assign or otherwise transfer any rights of access (including login sharing) to any other person or entity. Except as set forth herein, Agency remains responsible for maintaining the security and confidentiality of Agency’s usernames and passwords and the security of Agency’s accounts. Agency will immediately notify Lexipol if Agency becomes aware that any person or entity other than authorized Agency personnel has used Agency’s account or Agency’s usernames and/or passwords.
    • 5.5 Agency Data. Lexipol will use commercially reasonable efforts to ensure the security of all Agency Data. Lexipol’s Services use the Secure Socket Layer (SSL) protocol, which encrypts information as it travels between Lexipol and Agency. However, data transmission on the internet is not always 100% secure and Lexipol cannot and does not warrant that information Agency transmits to or through Lexipol or the Services is 100% secure. Lexipol’s use of Agency Data is limited to providing the Services, retaining records in the regular course of business, and complying with valid legal obligations.
  5. Confidentiality. During the Term of the Agreement, each party may disclose information to the other party that would be reasonably considered confidential, including Agency Data (collectively, “Confidential Information”). The receiving party will: (a) limit disclosure of any such Confidential Information to the receiving party’s authorized representatives; (b) advise its personnel and agents of the confidential nature of the Confidential Information and of the obligations set forth in the Agreement; and (c) not disclose any Confidential Information to any third party unless expressly authorized by the disclosing party. A party may disclose Confidential Information pursuant to a valid governmental, judicial, or administrative order, subpoena, regulatory request, Freedom of Information Act (FOIA) request, Public Records Act (PRA) request, or equivalent, provided that the disclosing party promptly notifies, to the extent practicable, the other party in writing prior to such disclosure so that the other party may seek to make such disclosure subject to a protective order or other appropriate remedy to preserve the confidentiality of the Confidential Information. Each party shall be responsible for any breach of this section by any of such party’s personnel or agents. The parties may also disclose the fact that they are working together, including for promotional purposes, and include each other’s name and logo(s) for such purposes.
  7. Indemnification. Lexipol will indemnify, defend, and hold harmless Agency from and against any and all loss, liability, damage, claim, cost, charge, demand, fine, penalty, or expense arising directly and solely out of Lexipol’s gross negligence or willful misconduct in providing Services pursuant to the Agreement. Agency shall likewise indemnify, defend, and hold Lexipol harmless from and against any and all loss, liability, damage, claim, cost, charge, demand, fine, penalty, or expense arising out of acts or omissions by Agency, Agency’s personnel, or any party acting on Agency’s behalf.
  8. Limitation of Liability. Each party’s cumulative liability resulting from any claims, demands, or actions arising out of or relating to the Agreement, the Services, or the use of any Subscription Materials shall not exceed the larger of the aggregate amount of subscription fees paid to Lexipol by Agency during the twelve-month period immediately prior to the assertion of such claim, demand, or action; or $10,000.00. In no event shall either party be liable for any indirect, incidental, consequential, special, exemplary damages, or lost profits, even if such party has been advised of the possibility of such damages.
  9. General Terms.
    • 10.1 Entire Agreement. The Agreement embodies the entire agreement between the parties and supersedes all prior agreements with respect to the subject matter hereof. No representation, promise, or statement of intention has been made by either party that is not embodied herein. Terms and conditions set forth in any purchase order or other document that are inconsistent with or in addition to the terms and conditions set forth in the Agreement are rejected in their entirety and void, regardless of when received, without further action. No amendment, modification, or supplement to the Agreement shall be binding unless it is made in writing and signed by both parties.
    • 10.2 General Interpretation. The terms of the Agreement have been chosen by the parties hereto to express their mutual intent. The Agreement shall be construed equally against each party without regard to any presumption or rule requiring construction against the party who drafted the Agreement or any portion thereof.
    • 10.3 Invalidity of Provisions. Each provision contained in the Agreement is distinct and severable. A declaration of invalidity or unenforceability of any provision or portion thereof shall not affect the validity or enforceability of any other provision. Should any provision or portion thereof be held to be invalid or unenforceable, the parties agree that the reviewing authority should endeavor to give effect to the parties’ intention as reflected in such provision to the maximum extent possible.
    • 10.4 Compliance; Governing Law. Each party shall maintain compliance with all applicable laws, rules, regulations, and orders relating to its obligations pursuant to the Agreement. The Agreement shall be construed in accordance with, and governed by, the laws of the state in which Agency is located, without giving effect to any choice of law doctrine that would cause the law of any other jurisdiction to apply.
    • 10.5 Assignment. The Agreement may not be assigned by either party without the prior written consent of the other. Notwithstanding the foregoing, the Agreement may be assumed by a party’s successor in interest through merger, acquisition, or consolidation without additional notice or consent.
    • 10.6 Waiver. Either party’s failure to exercise, or delay in exercising, any right or remedy under any provision of the Agreement shall not constitute a waiver of such right or remedy.
    • 10.7 Notices. Any notice required hereunder shall be in writing and shall be made by certified mail (postage prepaid) to known, authorized recipients at such address as each party may indicate from time to time. In addition, electronic mail (email) to established and authorized recipients is acceptable when acknowledged by the receiving party.

LMS Services include, but are not limited to: PoliceOne Academy, FireRescue1 Academy, EMS1 Academy, CorrectionsOne Academy and LocalGovU.

Agency is responsible for submitting all information reasonably required by Lexipol’s grant writing team in a timely manner and always at least five (5) days prior to each grant application submission date. Agency is responsible submissions of final grant applications by grant deadlines. Failure to timely submit required materials to Lexipol’s grant writing team will result in rollover of project fees to next grant application cycle, not a refund of fees. Requests for cancellation of grant writing services which have already begun will result in a 50% fee of the total value of the service.


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