Policy Management Services Tailored for Your Agency
Your commitment to adopting a new policy manual marks a pivotal step forward. Yet, readiness is more than just a state of mind.
Rewriting and updating your policies is an intensive process, demanding not only your time but also a deep dive into the complexities of your current policies and operations. You’ll face tough questions and will be required to scrutinize every detail of how your department functions.
This is where Lexipol’s commitment to our customers becomes invaluable. We understand the unique challenges and intricacies of policy management. We are steadfast in our commitment to offering unmatched support, ensuring you fully harness the capabilities of your policy management system. With Lexipol’s Professional Services team, you gain a partnership dedicated to ensuring your project’s success.
Expert Guidance
You receive direct access to specialists with deep knowledge of Lexipol’s solutions, ensuring your system setup and policy implementation are aligned with best practices.
Efficiency in Implementation
With professional assistance, the setup and customization processes are streamlined, saving time and reducing the workload on your staff. This means faster adoption and quicker realization of benefits from your new policy manual.
Risk Management
By helping you accurately customize and implement policies, the Professional Services team aids in minimizing risks associated with noncompliance, outdated policies, and procedural errors.
Lexipol’s Professional Services Options
We understand that every department faces its own set of challenges and we’re committed to offering more than just a one-size-fits-all solution. That’s why Lexipol offers three service plans, empowering your department to develop and put into action a policy solution that’s suited to meet your specific requirements
Onboarding Only
This service provides essential insights and a solid introduction to Lexipol’s platform and content, enabling agencies to customize policies to their needs for a DIY approach. It’s key for creating personalized, effective policies, offering tools for excellence in governance. Plus, collaborate with an expert to refine up to five policies for a precise, relevant policy framework.
Focused Implementation
This enhanced service offers deeper engagement with the Lexipol platform beyond standard onboarding, aiming to improve your long-term policy management. Gain additional support from our experts to address critical policies and comprehensive training for your Policy Manager on platform use and policy details. This solid foundation lets your agency confidently manage policy setup and updates, equipping you to independently oversee your policy manual. Includes expert sessions to refine up to 50 high-risk policies.
Full Implementation
Lexipol’s Full Implementation Service gives agencies comprehensive support to adopt and customize a complete policy set. With specialized guidance and access to a Professional Services Specialist, you’ll efficiently navigate and utilize the Lexipol platform, receive policy editing tips, and establish a workflow to have your policy manual ready and compliant within a year. This service includes detailed sessions to refine your Lexipol policies, streamlining your path to operational excellence.
Not sure what service is right for your agency, or need customized help?
We can develop a support package to fit your budget and time constraints.
What Our Customers Are Saying
“The experience that Lexipol’s implementation team brought really helped us get our process into place. Had we done it on our own, we would have been making mistakes throughout. They were able to help us prevent tripping over ourselves.”
Deputy Chief Jim Hamilton
Grants Pass (OR) Department of Public Safety
“A lot of departments are operating in a black hole when it comes to the policy review process. Lexipol has it figured out; they have great tools they can give you. Chiefs don’t have to reinvent the wheel; they can just follow the step-by-step process.”
Assistant Chief Scott Neal
Bullhead City (AZ) Fire Department
“The [Policy Cross-Reference] helped us see that many of our policies are actually procedures. And that in turn got us started on condensing the manual.”
Chief Jeffrey Pilz
Hillside (IL) Fire Department
Don’t go it alone.